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Asking Open-Ended,probing Questions,asking for Clarification Regarding What the Other Party

Question 17

Multiple Choice

Asking open-ended,probing questions,asking for clarification regarding what the other party said,and not blaming the other party when a problem arises are all examples of:


A) Tools to help gain a shared understanding between the negotiating parties.
B) Ways to change the other party's perceptions.
C) Managing negative emotions.
D) Distributive negotiation tactics.

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