The most important part of any bad-news message is the ____________________ that explain or justify the bad news.
Correct Answer:
Verified
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Q80: You should never include resale or sales
Q81: When workplace bad news involves one person
Q83: When the bad news is insignificant and
Q84: A bad-news message using the indirect strategy
Q85: Whether to use a direct or an
Q86: When delivering bad news, you should first
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