Every business will have unhappy customers at some point. The employee's goal should always be to make the customer happy, no matter what it takes.

Question

Quizplus · Accepted Answer

While customer satisfaction is crucial, there are limits to what a business can or should do to make a customer happy, especially if the demands are unreasonable, unethical, or would result in a loss to the business. The goal should be to find a fair and reasonable solution.

Every Business Will Have Unhappy Customers at Some Point