Which of the following questions must a salesperson ask when developing a service strategy?
A) How do customers rate us in terms of their expectations?
B) What can we sell to buyers in addition to the products already being bought?
C) Should we reduce the quality of service to reduce prices?
D) How quickly can we move from one buyer to another?
E) How can customers help us in expanding our business?

Question

Quizplus · Accepted Answer

Understanding customer expectations and how they rate the service is crucial for developing an effective service strategy.

Which of the Following Questions Must a Salesperson Ask When