A sales organization can ensure consistency and exceed customer expectations by:
A) applying the practices of the traditional sales process.
B) understanding the benefits of service enthusiasm.
C) using cold canvassing for customer prospecting.
D) using strategies to minimize critical encounters with customers.
E) telling customers what they want to hear.

Question

Quizplus · Accepted Answer

Understanding the benefits of service enthusiasm helps in building strong customer relationships and exceeding expectations by providing exceptional service.

A Sales Organization Can Ensure Consistency and Exceed Customer Expectations