Which of the following statements is true of service enthusiasm?
A) It helps build reputation.
B) It is a core component of the traditional sales process.
C) It helps minimize critical encounters with customers.
D) It does not help generate profits.
E) It does not require a service-minded corporate culture.

Question

Quizplus · Accepted Answer

Service enthusiasm helps build a positive reputation for a company by ensuring that customers have a satisfying experience, which can lead to repeat business and positive word-of-mouth.

Which of the Following Statements Is True of Service Enthusiasm