Which of the following statements is true of the SIER model of listening?
A) It helps individuals solve problems but does not help them pinpoint the sources of problems.
B) It depicts active listening as a hierarchical, four-step sequence of sensing, interpreting, evaluating, and responding.
C) It suggests that listening is a lateral process of four nonsequential steps-summarizing, inferring, extracting, and reacting.
D) It states that a message must be effectively analyzed before being interpreted.
E) It has been criticized for not providing a framework for evaluating communication accuracy.

Question

Quizplus · Accepted Answer

The SIER model of listening outlines a hierarchical, four-step sequence that includes Sensing (hearing the message), Interpreting (understanding the message), Evaluating (judging the message's content), and Responding (providing feedback). This model emphasizes active listening as a process that involves these sequential steps.

Which of the Following Statements Is True of the SIER