Which of the following should be incorporated by salespeople in their sales communication to encourage thoughtful responses from buyers?
A) Unbroken eye contact
B) Carefully crafted questions
C) A rigid erect posture
D) A slow rate of speech
E) Crossed arms and legs

Question

Quizplus · Accepted Answer

Carefully crafted questions are essential in sales communication as they can guide the conversation, uncover the buyer's needs, and encourage thoughtful responses.

Which of the Following Should Be Incorporated by Salespeople in Their