Which of the following types of questions can be used by salespeople to change the topic of discussion to avoid embarrassing prospective customers or themselves by proceeding on a forbidden or nonproductive line of questioning?
A) Evaluative questions
B) Reactive questions
C) Probing questions
D) Tactical questions
E) Dichotomous questions

Question

Quizplus · Accepted Answer

Tactical questions are specifically designed to change the direction of a conversation. This can be particularly useful in sales situations to navigate away from topics that may be embarrassing or unproductive, ensuring the discussion remains focused and positive.

Which of the Following Types of Questions Can Be Used