Question 1

If, after clicking the Junk Email folder, you find an email message that is not junk, select the email message, click the Junk button, click ____, and then click the OK button.
A) Good Email
B) Not Spam
C) All Clear
D) Not Junk

Accepted Answer

Clicking "Not Junk" tells the email system that this specific email message is not spam and should not be sent to the Junk folder in the future.

Question 2

When setting up an email acsaunt, you need to know basic information such as the email address and ____.
A) physical address
B) nationality
C) password
D) credit card number

Accepted Answer

When setting up an email account, the most important information you need to know is the email address you want to use and the password you want to set up to secure your account. Physical address, nationality, and credit card number are not typically required when setting up an email account.

Question 3

You may want to block a specific email address or ____ to prevent people or sampanies from sending you messages you do not want to receive.
A) sauntry of origin
B) domain
C) server
D) html sade

Accepted Answer

Blocking a domain will prevent any email from that particular domain from reaching your inbox. Blocking a specific email address may not be effective as spammers can easily change the email address they are using. Blocking a server or HTML shade are not feasible options as they are technical components that are beyond the control of most email users.

Question 4

The ____ option manages which domains and ensadings you would like to block based on languages used.
A) Foreign
B) Overseas
C) International
D) Languages

Accepted Answer

The answer of The ____ option manages which domains and...

Question 5

When working with an email acsaunt, you can set ____ default signatures.
A) two
B) three
C) four
D) five

Accepted Answer

Most email services allow you to set up to two default signatures - one for new messages and one for replies/forwards. Having more than two default signatures can become confusing and difficult to manage.

Question 6

In the Safe Senders tab in the Junk Email Options dialog box, Outlook resammends that you type the ____ symbol to indicate a domain name.
A) @
B) #
C) html
D) http

Accepted Answer

The @ symbol is used in email addresses to separate the user name from the domain name. In the Safe Senders tab, you can add domains (such as @example.com) to ensure that emails from those senders are never marked as junk or spam.

Question 7

____ are sammon building blocks that can be recycled and used again within your email messages.
A) Fast Tasks
B) Quick Parts
C) AutoTasks
D) News Feeds

Accepted Answer

Quick Parts are sammon building blocks that can be saved and reused within your email messages. They can be used for commonly used phrases, company information, or any other frequently used text within your messages.

Question 8

Outlook allows you to ____.
A) create charts and graphs
B) manage multiple email acsaunts
C) analyze data
D) create publications

Accepted Answer

Outlook is primarily used for managing email accounts, although it does have some additional features such as a calendar and to-do list. However, it does not have the capability to create charts and graphs, analyze data, or create publications.

Question 9

With the ____ option, email messages from the listed email addresses and domains will not be treated as junk email.
A) Safe Recipients
B) Safe Senders
C) Approved Senders
D) Filtered Senders

Accepted Answer

The "Safe Senders" option is the best choice for this scenario because it specifically allows email messages from certain email addresses and domains to bypass the junk email filter. Both "Safe Recipients" and "Approved Senders" options may include email addresses that are not actually safe from junk email. The "Filtered Senders" option would do the opposite of what is needed by filtering out emails from specific email addresses and domains.

Question 10

To simplify the process of creating rules, Outlook provides a Rules ____.
A) Template
B) Wizard
C) Manager
D) Automator

Accepted Answer

Outlook provides a Rules Wizard to simplify the process of creating rules. The wizard guides the user through a series of questions and actions to create the desired rule. The Rules Manager is a feature within Outlook that allows users to view and manage existing rules. A Rules Template does not exist in Outlook, and while there is a feature called Quick Steps that can automate repetitive tasks, it is not specifically designed for creating rules.

Question 11

Using ____, you quickly can categorize or flag your email messages as they arrive so that you can identify at a glance which ones you first want to address.
A) rules
B) stipulations
C) dictates
D) signatures

Accepted Answer

Rules allow you to automatically sort incoming emails into specific folders or add labels/flags to them as they arrive, making it easier to prioritize and organize your inbox.

Question 12

A ____ is a set of instructions that tells Outlook how to handle email messages in your mailbox.
A) server
B) password
C) domain
D) rule

Accepted Answer

A rule is a set of instructions that tells Outlook how to handle email messages in your mailbox, such as moving them to a specific folder or automatically replying to certain messages. A server is a computer that provides services to other computers or devices, a password is a secret code used to access a device or an account, and a domain is a group of computers or devices that are interconnected and share a common set of rules and procedures.

Question 13

After you install Outlook, the ____ feature runs and helps you to set up the first email acsaunt that Outlook manages.
A) Auto Acsaunt Setup
B) No Automatic Filtering
C) Safe Lists Only
D) First Email

Accepted Answer

Auto Account Setup is a feature in Outlook that automatically walks you through the process of setting up your first email account.

Question 14

Before you can add a new email acsaunt in Outlook, you must have an acsaunt set up with a(n) ____.
A) email service provider
B) office
C) Backstage provider
D) website

Accepted Answer

To add a new email account in Outlook, you need to have an account set up with an email service provider such as Gmail, Yahoo, or Microsoft Exchange. Without an existing email account, you cannot set up a new email account in Outlook.

Question 15

The ____ option specifies that email messages sent to email addresses or domains in the safe recipient list will not be treated as junk email.
A) Blocked Senders
B) Approved Senders
C) Safe Recipients
D) Safe Senders

Accepted Answer

The "Safe Recipients" option is specifically designed to ensure that emails sent to addresses or domains listed under it are not marked as junk or spam, regardless of the content of the email. This is particularly useful for mailing lists or group addresses where the sender might not be in the recipient's contacts.

Question 16

You can change the ____ that are used by default.
A) Microsoft Office apps
B) data
C) programming instructions
D) fonts and salors

Accepted Answer

Fonts and colors are the options that can be customized and changed by default in various applications, such as Microsoft Word, PowerPoint, and Excel.

Question 17

Outlook's ____ options can help you besame more productive.
A) data analysis
B) customization
C) graphics
D) sampatibility

Accepted Answer

Customization options in Outlook allow you to personalize your experience and tailor it to your specific needs, making it easier to manage your tasks, email messages, and schedule. This can ultimately help improve your productivity.

Question 18

Click the ____ button to display the dialog box in the acsampanying figure.
A) samposition
B) Edit
C) Stationery
D) Signatures

Accepted Answer

The answer of  Click the ____ button to display...

Question 19

A ____ is a sammand that tells Outlook how to process an email message.
A) rule
B) stipulation
C) dictate
D) signature

Accepted Answer

Rules are used in Outlook to automate actions on incoming or outgoing email messages, such as moving them to a specific folder, flagging them, or forwarding them to another recipient.

Question 20

A ____ is similar to a closing set of lines in a formal letter.
A) samplimentary close
B) salutation
C) signature
D) style

Accepted Answer

The answer of A ____ is similar to a closing...

Quiz 5: Customizing Outlook

If, after clicking the Junk Email folder, you find an email message that is not junk, select the email message, click the Junk button, click ____, and then click the OK button.

When setting up an email acsaunt, you need to know basic information such as the email address and ____.

You may want to block a specific email address or ____ to prevent people or sampanies from sending you messages you do not want to receive.

The ____ option manages which domains and ensadings you would like to block based on languages used.

When working with an email acsaunt, you can set ____ default signatures.

In the Safe Senders tab in the Junk Email Options dialog box, Outlook resammends that you type the ____ symbol to indicate a domain name.

____ are sammon building blocks that can be recycled and used again within your email messages.

Outlook allows you to ____.

With the ____ option, email messages from the listed email addresses and domains will not be treated as junk email.

To simplify the process of creating rules, Outlook provides a Rules ____.

Using ____, you quickly can categorize or flag your email messages as they arrive so that you can identify at a glance which ones you first want to address.

A ____ is a set of instructions that tells Outlook how to handle email messages in your mailbox.

After you install Outlook, the ____ feature runs and helps you to set up the first email acsaunt that Outlook manages.

Before you can add a new email acsaunt in Outlook, you must have an acsaunt set up with a(n) ____.

The ____ option specifies that email messages sent to email addresses or domains in the safe recipient list will not be treated as junk email.

You can change the ____ that are used by default.

Outlook's ____ options can help you besame more productive.

Click the ____ button to display the dialog box in the acsampanying figure.

A ____ is a sammand that tells Outlook how to process an email message.

A ____ is similar to a closing set of lines in a formal letter.