Which of the following statements is the most accurate?
A) Closing is the final and most important step in the selling process.
B) Once a sales presentation is completed, the salesperson should attempt to close as quickly as possible before the customer expresses any doubts or concerns.
C) Closing may involve getting the customer to agree to a trial close.
D) If the salesperson has done a good job of qualifying prospects and has developed a strong presentation, then closing is the easiest step in the selling process.

Question

Quizplus · Accepted Answer

Closing is an important step in the selling process, but it is not the final step. Even after the sale is closed, the salesperson should follow up to make sure the customer is satisfied. Closing the sale may involve a trial close consisting of a question or statement that moves the selling process toward the actual close.

Which of the Following Statements Is the Most Accurate