Outstanding service after the sale was a primary focus of businesses during the selling era.

Name: Outstanding service after the sale was a primary focus of businesses during the selling era.
Brand: Quizplus
Rating: 4.8 (41 reviews)

Question

Quizplus · Accepted Answer

During the selling era, businesses focused primarily on selling their products and paid little attention to service after the sale. This changed during the customer era when businesses began to prioritize outstanding service as a way to build customer loyalty and repeat business.

Outstanding Service After the Sale Was a Primary Focus of Businesses