When a worker seemingly willingly complies with the actions necessary to undertake a change, but does so in a way they know is likely to produce an outcome that is different to what is desired, it is an example of:
A) malicious compliance.
B) passive compliance.
C) vocal resistance.
D) active resistance.
E) coordinated resistance.

Question

Quizplus · Accepted Answer

This scenario describes malicious compliance, where the worker appears to comply with the change but purposely executes it in a way that is not the desired outcome. This can be a form of resistance or sabotage.

When a Worker Seemingly Willingly Complies with the Actions Necessary