________ is the tendency for productivity to increase when workers believe they are receiving special attention from management.
A) The Hawthorne effect
B) Behavior modification
C) Positive reinforcement
D) Expectancy

Question

Quizplus · Accepted Answer

The Hawthorne effect refers to the phenomenon where productivity increases when workers believe they are receiving special attention from management. This effect was observed during a series of experiments conducted at the Hawthorne Works in the 1920s and 1930s, where changes in lighting and other working conditions were found to have a positive impact on productivity, even though these changes were not directly related to productivity.

________ Is the Tendency for Productivity to Increase When Workers