Question 1

Effective and frequent communication is crucial for keeping the project moving, identifying potential problems, soliciting suggestions to improve project performance, keeping abreast of customer satisfaction, and avoiding surprises.

Accepted Answer

Effective and frequent communication is indeed crucial for ensuring the smooth functioning of a project and avoiding any last-minute surprises. It helps in identifying potential problems and finding solutions to them, while also keeping track of customer satisfaction and improving project performance.

Question 2

A high level of communication is especially important early in the project to build a competitive working relationship with the project team and to establish low expectations with the customer.

Accepted Answer

A high level of communication early in the project is crucial for building a competitive working relationship with the project team and to establish clear and realistic expectations with the customer, not low expectations.

Question 3

Good interpersonal skills are essential for a project manager.

Accepted Answer

Interpersonal skills such as effective communication, team building, conflict resolution, and leadership are crucial for building and maintaining successful relationships with stakeholders, team members, and clients, which are essential for a project manager's success.

Question 4

Good project managers spend more time talking than listening.

Accepted Answer

Good project managers understand the importance of active listening and spend more time listening to their team members and stakeholders than talking. This helps them to gather important information, understand concerns and ideas, and make informed decisions. Effective communication is a two-way street, and good project managers know that listening is just as important as speaking.

Question 5

Good interpersonal skills enable a project manager to empathise with individuals when special circumstances arise.

Accepted Answer

Good interpersonal skills allow project managers to understand and relate to individuals on their team, which includes recognizing and addressing any special circumstances that may arise.

Question 6

Only the good news should be shared promptly.The bad news should be kept secret by the project manager.

Accepted Answer

This approach goes against the principles of transparency and open communication in project management. All news, whether good or bad, should be communicated promptly and transparently to stakeholders so that they have a clear understanding of the project's status and can make informed decisions. Delaying or hiding bad news can lead to trust issues and damage the project's credibility. Project managers should work to address and manage any issues or risks that arise, even if they are unpleasant or difficult to communicate.

Question 7

Effective project managers communicate and share information in one way.

Accepted Answer

Effective project managers communicate and share information using a variety of methods, including meetings, email, reports, and presentations. They tailor their communication approach to the needs and preferences of different stakeholders and use techniques like active listening and feedback to ensure that messages are understood and conveyed accurately.

Question 8

Communication by project managers needs to be timely, honest, and ambiguous.

Accepted Answer

The answer of Communication by project managers needs to be...

Question 9

The project manager should try to learn about the personal interests of each individual by being intrusive.

Accepted Answer

The project manager should respect the personal boundaries and privacy of each individual and should not be intrusive. Instead, they can create a friendly and open environment where team members can voluntarily share their personal interests.

Question 10

Project managers must be able to handle the stress that can arise from work situations.

Accepted Answer

Project managers are responsible for overseeing multiple tasks and team members, often working under strict deadlines and budgets. This can create a high-pressure work environment, making it critical for project managers to develop stress-management skills to maintain effectiveness and avoid burnout.

Question 11

Effective communication establishes credibility and builds trust.

Accepted Answer

Effective communication is crucial in building credibility and trust. When people communicate clearly, honestly, and consistently, they establish themselves as trustworthy and reliable. This builds confidence in the relationship and helps to foster positive interactions. Without good communication, it is difficult to build strong relationships or build trust with others.

Question 12

The project manager must create an atmosphere that fosters timely and open communication with a fear of reprisal.

Accepted Answer

The project manager must create an atmosphere that fosters timely and open communication without a fear of reprisal to encourage team members to share ideas and concerns freely.

Question 13

A project manager also needs good interpersonal skills to deal with disagreement or divisiveness among team
members.Such situations can require delicate handling on the project manager's part.

Accepted Answer

Interpersonal skills are crucial for a project manager to handle disagreement or divisiveness among team members, and such situations require delicate handling.

Question 14

An effective project manager develops and maintains the interpersonal relationships throughout the duration of the project.

Accepted Answer

Developing and maintaining interpersonal relationships is an important part of project management, as it helps to ensure effective communication, collaboration, and teamwork among project team members. A project manager who neglects to focus on interpersonal relationships is likely to encounter more challenges and obstacles throughout the project, and may struggle to achieve success.

Question 15

In informal conversations, the project manager should use open-ended questions and do a lot of listening.

Accepted Answer

It is important for the project manager to use open-ended questions and actively listen to team members during informal conversations. This can help them better understand the dynamics of the team and address any issues or concerns that may arise.

Question 16

It's important that the project manager develop a relationship with each person on the project team.It requires making the time to have an informal conversation with each person on the project team and with each key individual in the customer's organisation.

Accepted Answer

Building relationships with team members and customers is crucial for effective project management. Informal conversations with team members and key individuals help to develop trust, understanding, and collaboration.

Question 17

It's important for the project manager to provide timely feedback to the team and customer.

Accepted Answer

Providing timely feedback is critical for keeping the project on track and ensuring that everyone is aware of their progress, including the team and the customer.

Question 18

A project manager needs good interpersonal skills to try to influence the thinking and actions of others.

Accepted Answer

Interpersonal skills are necessary for a project manager to communicate effectively, build relationships, and influence the actions and decisions of team members and stakeholders.

Question 19

Communications require that the project manager have good verbal and written communication skills.

Accepted Answer

Communications are a key aspect of project management, and effective communication requires good verbal and written skills to convey information clearly and successfully to team members, stakeholders, and clients.

Question 20

The project manager establishes ongoing communication with the customer to keep the customer at a distance and to determine whether there are any changes in expectations.

Accepted Answer

The answer of The project manager establishes ongoing communication with...

Quiz 10: The Project Manager