What is the most common problem organizations encounter when using the balanced scorecard?
A) Its perspectives and measures are ignored by middle managers
B) Its purpose is communicated poorly leading to confusion
C) It misrepresents what is important to the organization
D) A proliferation of objectives and measures become too numerous to manage

Question

Quizplus · Accepted Answer

One of the most common problems organizations encounter when using the balanced scorecard is a proliferation of objectives and measures becoming too numerous to manage. As organizations try to measure and monitor various aspects of their operations, they may create too many targets or metrics, which can be overwhelming and counterproductive. This can cause confusion, make it difficult to prioritize, and lead to a lack of focus on the most critical areas. Therefore, organizations need to be careful to select the most important measures and avoid trying to track everything.

What Is the Most Common Problem Organizations Encounter When Using