A strategy map is used to:
A) Document the CSFs in terms of the possible cause-and-effect linkages between the perspectives and the objectives
B) Identify which suppliers are key and need to be partnered
C) Demonstrate the linkages between resources and capabilities
D) Reduce CSFs down to a manageable number

Question

Quizplus · Accepted Answer

A strategy map is used to document the critical success factors (CSFs) and their interrelationships in terms of cause-and-effect linkages between the perspectives and objectives. It provides a strategic framework for decision making and communicates how each objective supports the overall strategy of the organization. The other options listed in the question are not the primary purpose of a strategy map.

A Strategy Map Is Used To