The store manager of the Red Shoe has asked the store's staff to make a record of customer requests for stock that is unavailable. Determining the percentage of stock that is unavailable when customers ask for it would normally be considered to be a:
A) financial perspective.
B) customer or financial perspective.
C) process or customer perspective.
D) learning and growth perspective.

Question

Quizplus · Accepted Answer

Determining the percentage of stock that is unavailable when customers ask for it relates to the processes and the customer perspective. This information can help identify opportunities to improve the supply chain and inventory management processes to better meet customer needs.

The Store Manager of the Red Shoe Has Asked the Store's