A balanced scorecard is a measurement system that incorporates financial measures that tell the result of actions already taken and operational measures that are the drivers of future financial performance.

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This is an accurate description of a balanced scorecard. It is a comprehensive performance management system that takes into account both financial results as well as non-financial measures such as customer satisfaction, internal processes, and learning and growth. The combination of these measures helps organizations to better understand their performance and make strategic decisions for the future.

A Balanced Scorecard Is a Measurement System That Incorporates Financial