Quiz 7 :
Emotions and Communication
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Q39 Q39 Q39
According to Goleman (1995a, 1995b, 1998; Goleman et al., 2002), people who have high emotional intelligence quotients (EQs) are more likely than people with lower EQs to create satisfying relationships, to be comfortable with themselves, and to work effectively with others.
Q62 Q62 Q62
Provide an illustration of a specific emotional reaction. Then explain the emotional reaction using two different theories of emotions discussed in Chapter 7. Finally, provide an argument for which of the two theories offers a better explanation of the emotional reaction.
Q64 Q64 Q64
Describe a situation where you would (or would not) express an emotion for an ethical reason. Based on the guidelines for communicating emotions effectively that were raised in the textbook, discuss how two to three guidelines would influence how to act in the situation.
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