According to Deming, it is the systems that management puts into place that are primarily responsible for poor quality, not employees.

Name: According to Deming, it is the systems that management puts into place that are primarily responsible for poor quality, not employees.
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Deming argued that the majority of quality problems are due to system deficiencies in the management's control, rather than being directly attributable to individual employees' efforts.

According to Deming, It Is the Systems That Management Puts