The __________ approach for overcoming resistance to change involves providing encouragement and training, actively listening to problems and helping resistors to deal with performance pressures.
A) facilitation and agreement
B) participation and involvement
C) facilitation and support
D) education and communication
E) manipulation and cooption
Correct Answer:
Verified
Q49: Attempting covert influence by selectively providing information
Q50: A(n) _ strategy engages people in a
Q51: Changing, the second phase of Lewin's planned
Q52: _ is the phase in which something
Q53: A manager who uses participation and involvement
Q55: A manager uses education and communication in
Q56: All of the following are reasons why
Q57: Refreezing can be accomplished by:
A) using performance-contingent
Q58: A change leader might work indirectly to
Q59: Which of the following does NOT accurately
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