Which of the following is a suggested strategy for preventing dissatisfaction and promoting problem solving?
A) Always sympathize with the customer just to make them feel better.
B) Refrain from going the extra mile to provide exemplary service.
C) Give in to the whim and request of every customer.
D) Think like the customer and act accordingly.

Question

Quizplus · Accepted Answer

Thinking like the customer and acting accordingly is a suggested strategy for preventing dissatisfaction and promoting problem solving. It involves understanding the customer's perspective and needs, which can lead to more effective and empathetic solutions.

Which of the Following Is a Suggested Strategy for Preventing