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Q10: Values are based on deeply held beliefs
Q11: Polychronic refers to the perception of time
Q12: Values can also influence your perceptions and
Q13: Within a given subculture of society, all
Q14: Many service providers are wise to take
Q16: Disclosing personal information about oneself is often
Q17: Diversity presents challenges but enriches our lives
Q18: As the world grows smaller economically and
Q19: In some cultures, conservative dress by women
Q20: A key to customer service success is
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