Margo has decided that in order to reduce the burns in the kitchen at the restaurant she manages, her solution must increase employee focus on safety and reward employees for choosing safe options even when it makes them less productive. Annette has accomplished which step of the decision-making model?
A) identify and weigh decision criteria
B) define the problem
C) choose, implement, and evaluate the best alternative
D) rate alternatives on the basis of decision criteria
Correct Answer:
Verified
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