Hospitality organizations have used the concept of theming to
A) reduce the cost of constructing the hospitality environment
B) add value to the guest experience and enhance it
C) entertain the employees so that they work harder
D) implement an effective, low-cost price strategy

Question

Quizplus · Accepted Answer

Theming is used by hospitality organizations to create a unique and memorable guest experience. It adds value to the guest experience and enhances it by creating a cohesive and immersive environment that aligns with the organization's brand and target market. Theming can be costly to implement, but the benefits of increased guest satisfaction and loyalty can outweigh the costs. It is not used to reduce construction costs, entertain employees, or implement a low-cost pricing strategy.

Hospitality Organizations Have Used the Concept of Theming to