Signs always convey their messages through the use of symbols.
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Q1: The effect of the service environment on
Q2: A function of the service environment is
Q3: Every guest responds differently to the servicescape.
Q4: The service setting should be designed to
Q5: Hospitality settings should be designed to ensure
Q7: Functional congruence refers to how well something
Q8: The architecture creates the ability of the
Q9: All guests dislike crowds, so the servicescape
Q10: Excess random information will quickly overtax the
Q11: The three response factors lead a guest
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