If "firing" a guest becomes necessary, the organization should
A) give the guest's money back
B) try to preserve the guest's dignity
C) let the guest decide when to leave
D) call security to ensure the guest leaves

Question

Quizplus · Accepted Answer

While it may be necessary to remove a guest from the premises, it is important to do so in a manner that preserves their dignity and avoids causing a scene. This can be accomplished by speaking to the guest privately and politely explaining the situation, offering any necessary apologies or refunds, and allowing the guest to leave on their own accord. Calling security or simply refunding the guest's money without explanation can both create unnecessary tension and damage the organization's reputation.

If "Firing" a Guest Becomes Necessary, the Organization Should