Guests act as unpaid consultants in the following examples, except for
A) Uber or Lyft riders who rate and review their driver.
B) Customers voting for a new flavor at a juice bar.
C) A mystery shopper giving feedback on a hotel's service quality.
D) Customers who will out comment cards or utilize tableside kiosks to rate service.

Question

Quizplus · Accepted Answer

A mystery shopper is paid to act as a guest and provide feedback on the service quality. The other examples involve guests providing feedback without any monetary compensation, therefore acting as unpaid consultants.

Guests Act as Unpaid Consultants in the Following Examples, Except