Providing information to the guest is in itself a service that is often just as important as the primary service that the organization provides.

Question

Quizplus · Accepted Answer

When guests have access to pertinent information, they are empowered to make informed choices that enhance their overall experience. By providing excellent service, a hotel can ensure that the guest's stay is enjoyable, memorable, and hassle-free.

Providing Information to the Guest Is in Itself a Service