New technologies aim to give guests more of what they want, need, and expect from a service organization.
Correct Answer:
Verified
Q14: Graphics are an important way a service
Q15: Hospitality organizations should adopt the newest technologies
Q16: Information embedded in the service environment should
Q17: The purpose of an information system in
Q18: POS systems have complicated the communication between
Q20: Providing information to the guest is in
Q21: Employee empowerment to fix service failures at
Q22: In recent years, there has been an
Q23: Regardless of whether or not the data
Q24: What helps communicate the quality and value
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