Like comment cards, call-in feedback does not produce enough feedback to be considered reliable.
Correct Answer:
Verified
Q26: A primary advantage of management observation for
Q27: SERVQUAL is
A) an instrument designed to evaluate
Q28: The best time for a telephone survey
Q29: Which of the following is a major
Q30: The best time to find out about
Q32: Knowing what has failed not what has
Q33: Which of the following is an advantage
Q34: Which evaluation technique is more apt to
Q35: An advantage of the mail survey is
A)
Q36: Comment cards the easiest and cheapest form
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