What can a salesperson not do to change caution signals into acceptance signals?
A)project acceptance signals
B)slow up or change his planned presentation
C)use questions that start off with "who, what, when, where, and why"
D)carefully listen and respond to her buyer's message
E)use questions which will provide for a yes/no answer

Question

Quizplus · Accepted Answer

Using questions that provide for a yes/no answer can limit the potential for dialogue and understanding between the salesperson and the buyer. Instead, using open-ended questions starting with "who, what, when, where, and why" can lead to more productive conversations and potentially lead to turning caution signals into acceptance signals. The other answer choices (A, B, C, and D) are all actions that a salesperson can take to try to change caution signals into acceptance signals.

What Can a Salesperson Not Do to Change Caution Signals