Haylee tells her clients the following, "I will throw in a free two-year warranty if you make the purchase today." Which closing technique is Haylee using?
A)Concession
B)Negotiation
C)Probability
D)Urgency
E)Ultimatum

Question

Quizplus · Accepted Answer

Haylee is using the concession technique by offering an additional benefit (a free two-year warranty) to encourage the client to make the purchase immediately.

Haylee Tells Her Clients the Following, "I Will Throw in a Free