When making claims or requesting adjustments, you should ________.
A) warn the reader of the consequences of inaction
B) apologize for the inconvenience caused
C) clearly convey your anger and frustration
D) assume that a fair adjustment will be made

Question

Quizplus · Accepted Answer

When making claims or requesting adjustments, it is important to remain professional and assume that a fair adjustment will be made. Apologizing for the inconvenience caused can be appropriate, but it is not necessary, and clearly conveying anger or frustration is never appropriate. Warning the reader of consequences may come across as threatening and is generally not recommended.

When Making Claims or Requesting Adjustments, You Should ________