Which of the following is a guideline for making effective claims or requesting adjustments?
A) Always close with a sincere apology for the inconvenience caused.
B) Clearly convey your anger and frustration through your message.
C) Avoid giving a detailed explanation of your claim in the message.
D) Be prepared to back up your claim with relevant documents.

Question

Quizplus · Accepted Answer

Being prepared to back up your claim with relevant documents is important as it adds credibility to your claim and increases the chances of it being accepted. Closing with a sincere apology is also a good practice, but it should not be the only guideline followed. Clearly conveying anger and frustration can be counterproductive and is best avoided. Giving a detailed explanation of your claim is important as it helps the other party understand the situation better.

Which of the Following Is a Guideline for Making Effective