____ is a tool of project control invented by the Japanese automobile industry that can lead to reduced design time and costs, and more efficient communication between project team members from functional areas.
A) Voice of the customer
B) Critical path method
C) Business Process Modeling
D) Quality function deployment

Question

Quizplus · Accepted Answer

Quality function deployment (QFD) is a tool used by the Japanese automobile industry for project control that facilitates efficient communication between project team members from different functional areas, leading to reduced design time and costs. It is used to identify customer requirements and translate them into product or service specifications, helping to improve customer satisfaction. QFD is commonly used in lean manufacturing and Six Sigma methodologies.

____ Is a Tool of Project Control Invented by the Japanese