The _____ focuses the evaluator's attention on those tasks and behaviors that are key in making the difference between executing a job effectively and executing it ineffectively.
A) trait rating appraisal
B) written essay
C) critical incident approach
D) 360-degree evaluation

Question

Quizplus · Accepted Answer

The critical incident approach focuses on specific incidents or behaviors that are critical in making the difference between effective and ineffective job performance. This approach identifies the behaviors that need improvement and provides examples for the employee to understand the desired improvements. Trait rating appraisal evaluates the employee's traits such as intelligence, emotional stability, and ambition without focusing on the specific tasks and behaviors. The written essay provides a comprehensive evaluation of the employee's overall performance rather than focusing on specific incidents. The 360-degree evaluation involves gathering feedback from multiple sources such as managers, subordinates, peers, and customers, but it may not necessarily focus on the critical incidents that determine effective job performance.

The _____ Focuses the Evaluator's Attention on Those Tasks and Behaviors