All of the following are good strategies for an organisation to reduce risk on behalf of its customers except:
A)giving a guarantee or a warranty
B)lowering the price of the service
C)giving out more information on the services offered
D)spending money on the branding of the company
E)managing the physical evidence of the company effectively

Question

Quizplus · Accepted Answer

Lowering the price of the service may actually increase risk for the customer as it may signal a lower quality product or service. The other options are good strategies for reducing risk on behalf of customers. Giving a guarantee or warranty provides assurance to customers, giving out more information on services offered allows customers to make informed decisions, spending money on branding builds trust and recognition, and managing physical evidence effectively creates a better customer experience.

All of the Following Are Good Strategies for an Organisation