Question 1

Putting the client at ease is an integral part of the therapist's job. Using small talk is one way to accomplish this. Safe and nonjudgmental subjects to talk about with adults include all of the following EXCEPT:
A) Recent news events
B) Sporting events
C) Clothing they are wearing
D) The weather
E) All of the above are safe topics to broach with adults.

Accepted Answer

All of the above topics are safe and non-judgmental to talk about with adults. It's important for a therapist to engage in small talk to build rapport and establish a comfortable environment for the client. However, it's important to also take cues from the client and adjust the conversation accordingly.

Question 2

Which of the following defines the Introduction Stage?
A) It involves first contact. 
B) It involves the first face-to-face meeting.
C) It includes initial rapport-building and putting clients at ease.
D) All of the above.
E) Only a and b.

Accepted Answer

The Introduction Stage encompasses first contact, the first face-to-face meeting, and initial rapport-building activities aimed at putting clients at ease, making all the options correct.

Question 3

When addressing clients, it's a good idea to:
A) Offer coffee. 
B) Call all clients by their first names to establish an informal atmosphere.
C) Shake every client's hand.
D) Both b and c.
E) None of these are always advisable.

Accepted Answer

While offering coffee may be a nice gesture, it is not always necessary or expected. Calling clients by their first names may be appropriate in some industries or with longstanding relationships, but it is important to first establish the level of formality and respect desired by the client. Shaking hands can also be a nice way to greet clients, but it should not be forced or uncomfortable for either party. Overall, it's important to consider the specific situation and individual preferences of each client when deciding how to address them.

Question 4

Miguel is working with a client who is very verbal. What might he try to control the client's verbal output?
A) Use psychoeducation
B) Directly tell the client to be quiet
C) Progressively ask more closed questions
D) All of the above
E) Only a and c

Accepted Answer

Using psychoeducation can help the client understand the goal of the therapy session and encourage them to remain focused on specific topics. Progressively asking more closed questions can also help to control the client's verbal output by limiting their responses and keeping the session on track. However, directly telling the client to be quiet may come across as confrontational and unproductive.

Question 5

The opening statement of the therapist should consist of:
A) A direct inquiry about the referral source.
B) Reassurance that the client's problems will be solved.
C) A direct inquiry into the client's concerns.
D) A statement about therapist theoretical orientation.
E) Nothing, the therapist should stay silent and let the client talk first.

Accepted Answer

The therapist's opening statement should focus on the client and their concerns. Directly asking the client about their concerns can help establish rapport and build trust between the therapist and the client. This can also set the stage for a productive therapy session, as the therapist can use the information provided by the client to guide the discussion and create goals for treatment. A statement about the referral source or the therapist's theoretical orientation may come later in the session, but it is not the best way to begin the therapeutic relationship. Reassurances that the client's problems will be solved may seem insincere or overly optimistic, which can undermine the therapist's credibility. Staying silent may also create an awkward or uncomfortable atmosphere, which can hinder the therapeutic process.

Question 6

During the introduction stage, clients should be informed of everything EXCEPT which of the following?
A) The length of the session
B) Your credentials
C) The limits of confidentiality
D) The purpose of the interview
E) All of these are part of the introduction stage.

Accepted Answer

All of these factors are important to include in the introduction stage. The length of the session can help manage client expectations and schedule appropriately. Your credentials lend credibility and establish a professional relationship. The limits of confidentiality help create clear boundaries and establish trust. The purpose of the interview helps clients understand the scope of the session and what they can expect to gain from it.

Question 7

Letting clients struggle with an unstructured opening may be important because:
A) It allows you to evaluate their coping skills.
B) It allows clients to recover from a faltering start and demonstrate their ability to express themselves.
C) It allows you to see how much help clients need in expressing themselves.
D) All of the above.
E) None of the above-you should not let clients struggle.

Accepted Answer

Allowing clients to struggle with an unstructured opening can be important for several reasons: it helps in evaluating their coping skills, observing their recovery from a faltering start, and assessing how much assistance they need in expressing themselves.

Question 8

The clinical interview involves a sequential or organized set of interactions between clinician and client. It should be:
A) Conducted using a rigid step-by-step approach. 
B) A relatively smooth and continuous process.
C) Conducted without any direct questioning.
D) Both c and d.
E) None of these are true because the clinical interview is unstructured.

Accepted Answer

The clinical interview involves a relatively smooth and continuous process of interaction between the clinician and client, rather than a rigid step-by-step approach or no direct questioning. While it is not completely unstructured, it allows the clinician to allow the conversation to flow naturally while still covering necessary topics.

Question 9

When scheduling the initial appointment with a client, therapists should:
A) Arrange their schedule to fit that of the client.
B) Request that clients arrange their schedule to fit the interviewer.
C) Collaborate with the client to find a suitable time.
D) Ask the client to drop by the office whenever the client is in the area.
E) Have the receptionist take care of this detail.

Accepted Answer

Collaborating with the client to find a suitable time ensures that the appointment works well for both the therapist and the client. It shows the therapist values their client's time and availability.

Question 10

How would you describe this therapist statement? "How about since you're here, we try out working together today and then toward the end of our time together I'll check back in with you and you can be the judge of whether this might be helpful or not?
A) It's a confrontation.
B) It's an introduction.
C) It's an invitation for collaboration.
D) It's not recommended to give clients so much power.
E) It's an example of progress monitoring.

Accepted Answer

The therapist's statement is an invitation for the client to collaborate with the therapist and try working together. The therapist is also allowing the client to have some agency by checking in with them at the end of the session to see if they feel it was helpful or not. This approach can help to build a therapeutic alliance and increase the client's sense of control and empowerment in the therapeutic process.

Question 11

The introduction stage of a clinical interview:
A) Involves putting the client at ease.
B) Ends when the interviewer asks the client for his or her paperwork.
C) Cannot be begun on the phone.
D) Should not include scheduling an appointment.
E) Both b and c are true.

Accepted Answer

The introduction stage of a clinical interview is geared towards putting the client at ease and establishing rapport. This helps to create a comfortable environment for the client to open up and share important information with the interviewer.

Question 12

When setting up appointments, a therapist must do all EXCEPT which one of the following?
A) Express that he or she is looking forward to meeting the client.
B) If he or she has a conflict in scheduling, explain in full detail why he or she cannot meet with the client.
C) Make sure to repeat the appointment time.
D) Tell the client what to do when arriving at the clinician's office.
E) All of the above are appropriate things for a therapist to do when setting up appointments.

Accepted Answer

A therapist should not disclose personal conflicts in scheduling to clients, as it is unprofessional and may cause a disruption in the therapeutic relationship. Instead, the therapist should simply state that they are unavailable at the requested time and offer alternative options. All other options listed are appropriate for a therapist to do when setting up appointments.

Question 13

According to Shea, clinical interviews have an inherent sequence. The stages of this sequence include:
A) Introduction, plot, and theme.
B) Theme, body, and termination.
C) Introduction, opening, body, closing, termination.
D) Opening, closing, and theme.
E) None of the above

Accepted Answer

Shea identifies the stages of the clinical interview as Introduction, Opening, Body, Closing, and Termination.

Question 14

The opening stage of the interview may be best described as:
A) The use of direct questions to gather basic client information.
B) A nondirective or unstructured interview stage lasting about five to eight minutes
C) A brief period of informal and casual small talk that allows therapist and client to get acquainted with one another.
D) The use of specific questions to assess the client's concerns.
E) None of the above

Accepted Answer

The answer of The opening stage of the interview may...

Question 15

The pace of the clinical interview is an important issue. The pace needs to:
A) Be in the firm control of the interviewer from beginning to end.
B) Give the client a sense of safety and shared control.
C) Be set entirely by the client so as to give the interviewer important information about the client.
D) B and C
E) None of the above

Accepted Answer

The pace of the clinical interview should give the client a sense of safety and shared control, allowing for a collaborative environment where the client feels comfortable and engaged.

Question 16

How would Maria convey the Latino principle of personalismo during an interview?
A) Express her own unique personality throughout the interview
B) Using a vocal tone and gestures particular to the client's culture
C) Talking in a casual and friendly way about commonalities between herself and the client
D) By pointing out differences between herself and the client
E) Both b and d

Accepted Answer

Personalismo is the Latino principle of emphasizing personal relationships and connections. Therefore, Maria should talk in a casual and friendly way about commonalities between herself and the client to convey the principle of personalismo.

Question 17

Similar to personalismo, some African Americans refer to concepts of _________
A) "person to person connection"
B) "respect and reciprocity"
C) "learning about each other"
D) All of the above
E) None of the above

Accepted Answer

The answer of Similar to personalismo, some African Americans refer...

Question 18

Which of the following is/are recommended as evidence-based relationship guidelines for responding to clients who struggle with their opening statement?
A) Articulate positive expectations about the helpfulness of therapy.
B) Express empathy and positive expectations
C) Encourage the client take the lead
D) Emphasize collaboration
E) All of the above

Accepted Answer

All of the listed choices are evidence-based relationship guidelines for responding to clients who struggle with their opening statement, according to research on therapeutic alliance and effective therapeutic communication. Articulating positive expectations about the helpfulness of therapy can help build hope and motivation for the client, expressing empathy and positive expectations can help build rapport and reduce defensiveness, encouraging the client to take the lead can help empower them and build a sense of collaboration, and emphasizing collaboration can help build a sense of shared responsibility for the therapeutic process.

Question 19

Foley and Sharf identified five important parts of a clinical interview; they include all of the following EXCEPT:
A) Putting the client at ease.
B) Structuring and determining outcomes.
C) Eliciting information
D) Maintaining rapport.
E) Bringing closure.

Accepted Answer

Foley and Sharf identified five important parts of a clinical interview as follows: putting the client at ease, eliciting information, maintaining rapport, structuring and determining outcomes, and bringing closure. Therefore, option B, which is one of the five parts of a clinical interview, is the best choice as it is NOT excluded.

Question 20

Which of the following is true about the opening statement?
A) Most clinicians use a standard opening.
B) Your opening should vary, depending on a variety of factors.
C) "What brings you here" is a common opening.
D) Both a and c are true.
E) Both b and c are true.

Accepted Answer

The article states that most clinicians use a standard opening, and it also mentions "What brings you here" as a common opening. Therefore, both choices A and C are true, making choice D the correct answer. Choice B is not entirely accurate, as while the opening can vary, there are still some standard options that are commonly used.

Quiz 3: An Overview of the Interview Process

Putting the client at ease is an integral part of the therapist's job. Using small talk is one way to accomplish this. Safe and nonjudgmental subjects to talk about with adults include all of the following EXCEPT:

Which of the following defines the Introduction Stage?

When addressing clients, it's a good idea to:

Miguel is working with a client who is very verbal. What might he try to control the client's verbal output?

The opening statement of the therapist should consist of:

During the introduction stage, clients should be informed of everything EXCEPT which of the following?

Letting clients struggle with an unstructured opening may be important because:

The clinical interview involves a sequential or organized set of interactions between clinician and client. It should be:

When scheduling the initial appointment with a client, therapists should:

How would you describe this therapist statement? "How about since you're here, we try out working together today and then toward the end of our time together I'll check back in with you and you can be the judge of whether this might be helpful or not?

The introduction stage of a clinical interview:

When setting up appointments, a therapist must do all EXCEPT which one of the following?

According to Shea, clinical interviews have an inherent sequence. The stages of this sequence include:

The opening stage of the interview may be best described as:

The pace of the clinical interview is an important issue. The pace needs to:

How would Maria convey the Latino principle of personalismo during an interview?

Similar to personalismo, some African Americans refer to concepts of _________

Which of the following is/are recommended as evidence-based relationship guidelines for responding to clients who struggle with their opening statement?

Foley and Sharf identified five important parts of a clinical interview; they include all of the following EXCEPT:

Which of the following is true about the opening statement?