
What did the early adopters of social media monitoring use it for?
A) To keep track of a brand's reputation online
B) To evaluate qualitative KPIs
C) To measure the effectiveness of social media programs
D) To monitor it for negative comments about a brand
E) To measure the ROI of social media
Correct Answer:
Verified
Q1: The Net Promoter Score category of Passives
Q6: It is important to identify quantitative KPIs
Q7: What is one of the biggest challenges
Q8: What is social media measurement?
A) Qualitative and
Q10: A social media monitoring tool should be
Q11: Why is ROI not considered an ideal
Q12: What must a brand do in order
Q13: Social media monitoring has evolved from a
Q14: Sentiment analysis
A) Is the use of data
Q16: Monitoring social media is only effective in
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