Social media monitoring has evolved from a more passive approach to active interaction with consumers.

Name: Social media monitoring has evolved from a more passive approach to active interaction with consumers.
Brand: Quizplus
Rating: 4.8 (32 reviews)

Question

Quizplus · Accepted Answer

Social media monitoring has shifted from simply observing what consumers are saying online to actively engaging with them and addressing their concerns or feedback. This requires a more proactive approach to social media management.

Social Media Monitoring Has Evolved from a More Passive Approach