Question 1

_____ is a technology that stores information on a microchip‐such as a unique serial number‐and transmits it to a reader when its within range.
A) Global positioning system (GPS)
B) Radio frequency identification (RFID)
C) Computer­aided design (CAD)
D) Graphical user interface (GUI)

Accepted Answer

Radio frequency identification (RFID) is a technology that uses microchips to store information and transmit it to a reader when it's within range. This technology is commonly used for inventory management, tracking assets, and security purposes. GPS is a location-based technology that uses satellite signals to determine a device's location. CAD is a software used for designing and creating 2D or 3D models. GUI is a graphical user interface that allows users to interact with electronic devices through visual elements.

Question 2

PayPal is a global e­commerce business allowing payments and money transfers to be made through the Internet. It is an example of a(n) _____.
A) expert system
B) e­fund manager
C) decision support system
D) cybermediary

Accepted Answer

PayPal is an example of a cybermediary, which is a third-party platform that facilitates transactions between buyers and sellers over the internet.

Question 3

_____ is software that installs itself on a computer without permission and then tracks its behavior in some way.
A) Screenware
B) Freeware
C) Spyware
D) Adware

Accepted Answer

Spyware is a type of malicious software that secretly gathers information about a person or organization and sends it back to the attacker without the user's knowledge or consent.

Question 4

The approach to make e­commerce sites more interactive and collaborative, with customers providing most of the content, as well as a richer, more interesting, and more useful experience is known as _____.
A) Web 2.2
B) Internet5
C) Internet2
D) Web 2.0

Accepted Answer

The approach described is commonly known as Web 2.0, where the focus is on user-generated content and interactive collaboration. Internet2 and Internet5 are not commonly used terms in the context of e-commerce.

Question 5

One difference between business­to­consumer (B2C) and business­to­ business (B2B) e­commerce is that:
A) B2C transactions involve extensive negotiations when compared to B2B transactions.
B) B2C transactions tend to be smaller when compared to B2B.
C) B2C transactions typically involve extensive and careful research while B2B transactions tend to be less rational.
D) B2C transactions involve larger amounts of money to spend at one time while B2B involves small transactions.

Accepted Answer

B2B transactions tend to have larger order values and quantities compared to B2C transactions, which typically involve smaller and more frequent purchases.

Question 6

A(n) _____ is an Internet­based company that specializes in the secure electronic transfer of funds.
A) e­commerce bank
B) Web 2.0 site
C) extranet
D) cybermediary

Accepted Answer

A cybermediary is a type of website that specializes in facilitating secure online transactions, including the electronic transfer of funds. Examples of cybermediaries include PayPal, Venmo, and Stripe.

Question 7

In an effort to make online payments risk free, business­to­consumer (B2C) e­commerce sites use _____.
A) cloud computing
B) banks as clearing points
C) data warehouses
D) secure socket layers

Accepted Answer

Secure socket layers (SSL) are cryptographic protocols designed to provide secure communication over the internet. SSL technology ensures that the information transmitted between the two parties (i.e., the customer and the business) is encrypted and cannot be accessed or altered by anyone else. This makes online payments much safer and reduces the risks associated with online transactions.

Question 8

_____ are best described as specialized Internet sites, which provide a platform for businesses, specifically those involved in business­to­business (B2B) transactions, to interact.
A) E­marketplaces
B) Blogs
C) Social networking sites
D) I­commerce sites

Accepted Answer

E-marketplaces are online platforms that facilitate B2B transactions between businesses. They provide a space for businesses to showcase their products and services and connect with potential customers or partners. Examples of e-marketplaces include Alibaba, Amazon Business, and ThomasNet.

Question 9

It is possible to tell if a site on which you are doing business is using SSL if:
A) its URL begins with http://.
B) its URL begins with https://.
C) a small key icon appears near the bottom of your web browser.
D) a small open lock icon appears near the bottom of your web browser.

Accepted Answer

When the URL of a site starts with https://, it indicates that the site uses SSL (Secure Sockets Layer) technology for secure communication between the web server and the user's browser. This technology encrypts the data exchanged between the two to prevent any unauthorized access or modification. Therefore, choosing option B is the best choice. Options A, C, and D are incorrect as they don't indicate the use of SSL in a site.

Question 10

Gus has just downloaded some interesting new free games from a website and installs them on his system. Along with the games, other software is being simultaneously installed on his computer without permission. This software is tracking his computer behavior. It's likely that a careful reading of the end user licensing agreement will reveal that when a user installs the games, he or she:
A) actually owes the company a royalty.
B) is actually agreeing to buy a certain number of games from the same website.
C) will also be installing some spyware along with the free games.
D) can only install the games on a single computer.

Accepted Answer

The scenario describes the installation of additional software without permission that tracks computer behavior. This is a common characteristic of spyware, which is often bundled with free downloads. A careful reading of the end user licensing agreement may reveal that the user is agreeing to install this spyware along with the free games. The other options (A, B, and D) are not supported by the scenario and are unlikely to be found in an end user licensing agreement for free games.

Question 11

Viral marketing is the modern form of _____ marketing.
A) direct
B) cause
C) word­of­mouth
D) print

Accepted Answer

Viral marketing relies on individuals spreading the word about a product or campaign, much like traditional word-of-mouth marketing. It differs from direct marketing, which targets specific individuals, cause marketing, which promotes a social issue, and print marketing, which relies on printed materials such as brochures or billboards.

Question 12

A(n) _____ is best described as the network of organizations and activities needed to obtain materials and other resources, produce final products, and get these products to their final users.
A) material supply system
B) supply chain
C) i­marketplace
D) data supply system

Accepted Answer

A supply chain is a network of organizations and activities needed to obtain materials, produce final products and get them to their final users. Option A is too specific as it refers to only the material aspect of the supply chain. Option C refers to an online marketplace and not the physical network of organizations and activities that make up the supply chain. Option D is also too specific as it only refers to the data aspect of the supply chain.

Question 13

In recent years, many supply chains have begun using _____ to reduce employee theft.
A) expert systems
B) data mining
C) business intelligence
D) radio frequency identification

Accepted Answer

Radio frequency identification (RFID) is a technology that uses radio waves to track and identify items, including products in a supply chain. By using RFID, companies can monitor the movement of goods and assets, and reduce employee theft by keeping track of who accessed the goods and when.

Question 14

_____ is best described as an Internet marketing strategy that attempts to get customers to communicate a firm's message to friends, family, and colleagues.
A) Supply­chaining
B) E­tailing
C) Visual marketing
D) Viral marketing

Accepted Answer

Viral marketing is an Internet marketing strategy that aims to spread a marketing message quickly and widely through word of mouth, social media sharing, and other forms of online communication. The goal is to create a buzz around a product or service that encourages customers to share the message with their social networks, effectively amplifying the reach of the marketing campaign.

Question 15

Orf Technologies is advertising a new paperless statement program. With a few clicks of the mouse, you can now get your statement, pay it, and get a receipt. This is one example of retailers offering _____.
A) cybermediary payment processing
B) electronic bill presentment and payment
C) email statement processing
D) online purchase programs

Accepted Answer

The advertising of the new paperless statement program is an example of electronic bill presentment and payment (EBPP), which enables consumers to receive and pay bills online instead of receiving paper bills in the mail.

Question 16

______ are all examples of malware.
A) Spam, phishing, and pharming
B) Spyware, computer viruses, and worms
C) Spam, spyware, and viruses
D) Hacking, phishing, and spam

Accepted Answer

Spyware, computer viruses, and worms are all types of malware that can harm a computer system. Spam, phishing, and pharming are not necessarily considered malware, but rather tactics used by cybercriminals to trick users into giving up sensitive information or installing malware onto their systems. Hacking is also not necessarily considered malware, but rather the act of gaining unauthorized access to a computer system.

Question 17

When comparing seat belt prices for his firm's auto assembly plant, purchasing manager Ernie Wong finds it most convenient to access the _____ for auto manufacturers.
A) cybermediary
B) logistics database
C) e­marketplace
D) business intelligence system

Accepted Answer

An e-marketplace is an online platform that connects buyers and sellers in a specific industry or market. In this case, Ernie Wong can access the e-marketplace specific for auto manufacturers to compare seat belt prices. This would provide him with access to multiple suppliers and likely more competitive prices. Cybermediary, logistics database, and business intelligence systems may provide some information, but an e-marketplace specifically for auto manufacturers would be the most reliable and comprehensive source for comparing prices.

Question 18

142 Rfoicrmarsd oo fw ea­ ncotsm tom seerclle h iiss Rraiccainr gdo b uiksein ogn? Craigslist. Which of the following forms of e­commerce is Ricardousing?
A) Business­to­consumer (B2C)
B) Consumer­to­business(C2B)
C) Consumer­to­consumer(C2C)
D) Business­to­business(B2B)

Accepted Answer

Ricardousing is using the online platform Craigslist to sell his goods directly to consumers, which falls under the category of consumer-to-consumer (C2C) e-commerce.

Question 19

Many Web 2.0 sites rely on _____ to provide most of their content.
A) advertisers
B) users
C) hackers
D) programmers

Accepted Answer

Web 2.0 sites are designed to be user-generated, collaborative platforms. Therefore, most of their content comes from the users who visit and use the site. Advertisers, hackers, and programmers may play roles in supporting and maintaining the site, but they are not responsible for the primary content creation.

Question 20

Hisson Inc. has been a proponent of radio frequency identification (RFID) technology for some years and encourages all of its suppliers to make use of this technology. The most likely reason that Hisson Inc. is promoting this technology is to help them:
A) identify and track specific shipments of goods more efficiently.
B) encourage suppliers to collaborate in the production of standardized products.
C) make it easier to handle payments.
D) detect and correct defects that could result in unhappy customers.

Accepted Answer

RFID technology allows for the identification and tracking of specific shipments of goods more efficiently, which can help with inventory management and supply chain optimization.

Quiz 16: Managing Information Technology: Finding New Ways to Learn and Link

_____ is a technology that stores information on a microchip‐such as a unique serial number‐and transmits it to a reader when its within range.

PayPal is a global ecommerce business allowing payments and money transfers to be made through the Internet. It is an example of a(n) _____.

_____ is software that installs itself on a computer without permission and then tracks its behavior in some way.

The approach to make ecommerce sites more interactive and collaborative, with customers providing most of the content, as well as a richer, more interesting, and more useful experience is known as _____.

One difference between businesstoconsumer (B2C) and businessto business (B2B) ecommerce is that:

A(n) _____ is an Internetbased company that specializes in the secure electronic transfer of funds.

In an effort to make online payments risk free, businesstoconsumer (B2C) ecommerce sites use _____.

_____ are best described as specialized Internet sites, which provide a platform for businesses, specifically those involved in businesstobusiness (B2B) transactions, to interact.

It is possible to tell if a site on which you are doing business is using SSL if:

Viral marketing is the modern form of _____ marketing.

A(n) _____ is best described as the network of organizations and activities needed to obtain materials and other resources, produce final products, and get these products to their final users.

In recent years, many supply chains have begun using _____ to reduce employee theft.

_____ is best described as an Internet marketing strategy that attempts to get customers to communicate a firm's message to friends, family, and colleagues.

Orf Technologies is advertising a new paperless statement program. With a few clicks of the mouse, you can now get your statement, pay it, and get a receipt. This is one example of retailers offering _____.

______ are all examples of malware.

When comparing seat belt prices for his firm's auto assembly plant, purchasing manager Ernie Wong finds it most convenient to access the _____ for auto manufacturers.

142 Rfoicrmarsd oo fw ea ncotsm tom seerclle h iiss Rraiccainr gdo b uiksein ogn? Craigslist. Which of the following forms of ecommerce is Ricardousing?

Many Web 2.0 sites rely on _____ to provide most of their content.

Hisson Inc. has been a proponent of radio frequency identification (RFID) technology for some years and encourages all of its suppliers to make use of this technology. The most likely reason that Hisson Inc. is promoting this technology is to help them: