A balanced scorecard is used for:
A)Assessing on a permanent basis the firm's performance
B)Evaluating the top managers' performance
C)Directing the future evolution of the firm
D)Attempting to involve lower management levels in understanding the link between their short-term targets and long-term strategic goals.

Question

Quizplus · Accepted Answer

A balanced scorecard is a tool that organizations use to measure and monitor performance across several perspectives, including financial, customer, internal processes, and organizational learning and growth. It is often used to help align short-term goals with long-term strategic objectives, and to involve lower management levels in understanding how their actions contribute to the overall success of the organization. While it can be used to assess performance and evaluate top managers, these are not the primary purposes of a balanced scorecard.

A Balanced Scorecard Is Used For