Question 1

Using jargon, or overly complex terms, can contribute to_____ noise.
A) psychological
B) physical
C) physiological
D) semantic

Accepted Answer

Semantic noise occurs when the sender and receiver have different interpretations of the words or phrases used, often due to jargon or complex terms.

Question 2

According to the text, it is not the________ of communication you engage in, but the_______ that matters.
A) style; quantity
B) quality; style
C) quantity; quality
D) quality; quantity

Accepted Answer

The correct answer is "quantity; quality," indicating that the effectiveness of communication is not determined by how much you communicate, but by how well you do it.

Question 3

When Ayana calls her father to tell him about the promotion she just received, the telephone would be considered _________.
A) the channel
B) feedforward
C) physical noise
D) the physical dimension

Accepted Answer

The telephone is the medium through which the message (Ayana's news about her promotion) is sent from the sender (Ayana) to the receiver (her father), making it the channel in this communication process.

Question 4

Which of the following is an example of psychological noise in a classroom setting?
A) someone coughing next to you
B) worrying about your grade on a test
C) experiencing hearing loss
D) being confused by the meaning of a word

Accepted Answer

Psychological noise refers to internal distractions based on thoughts, feelings, or emotional states, such as worrying about a grade, which can impede the communication process.

Question 5

Which of the following is true of transactional communication?
A) It's always the same.
B) It's a linear process.
C) The elements are independent.
D) Each person serves simultaneously as speaker and listener.

Accepted Answer

Transactional communication emphasizes the dynamic nature of communication where each participant is both a sender and a receiver simultaneously, rather than communication being a one-way or linear process.

Question 6

_______signals to a speaker whether he or she needs to adjust, modify, strengthen, or change the content or form of a message.
A) Feedforward
B) Feedback
C) Noise
D) Code-switching

Accepted Answer

Feedback is the response or reaction of the audience to a speaker's message, which can indicate to the speaker whether adjustments or changes are needed in the message for better understanding or effectiveness.

Question 7

Daniel asks Erin out on a date. Erin must now decide what she will say, how she will say it, what she won't say, etc. Erin is being presented with ___________.
A) feedback
B) physiological noise
C) choice points
D) a metamessage

Accepted Answer

Erin is being presented with choice points because she has to make decisions regarding her response to Daniel's invitation, including what to say and how to say it. Choice points refer to moments when an individual must decide how to communicate in a given situation.

Question 8

Madison texts her boyfriend throughout the day to let him know she's thinking of him, and she always feels better when he responds in kind. In this case, their purpose for communication is to .
A) help
B) relate
C) learn
D) influence

Accepted Answer

Madison and her boyfriend are communicating to maintain and enhance their relationship, which falls under the purpose of relating.

Question 9

The______ view of ethics argues that what is or is not ethical depends on a culture's values and beliefs, as well as the particular circumstances.
A) subjective
B) objective
C) absolute
D) cultural

Accepted Answer

The answer of The______ view of ethics argues that what...

Question 10

Interpersonal competence refers to ________.
A) signals that serve as stimuli
B) the ability to communicate effectively
C) a person's motive in communicating
D) feedforward messages

Accepted Answer

Interpersonal competence involves the ability to communicate effectively with others, which includes understanding and being understood in various social contexts.

Question 11

Terrell responded to an email message sent to him the day before. This is an example of _____communication.
A) convergent
B) synchronous
C) asynchronous
D) automatic

Accepted Answer

Asynchronous communication refers to the exchange of messages without the expectation of an immediate response, such as responding to an email message sent the day before.

Question 12

Metamessages are messages ________.
A) about other messages
B) that do not include feedback or feedforward
C) that include psychological noise
D) occurring only in the speaker's head

Accepted Answer

Metamessages are messages about other messages, providing commentary or additional insight into the primary message being communicated. They help in understanding the context, tone, or underlying meaning of the original message.

Question 13

A variety of studies show that employers rate as the most desired skill set for potential employees.
A) job-specific skills
B) computer skills
C) leadership qualities
D) oral and written communication skills

Accepted Answer

Employers often prioritize oral and written communication skills as these are essential for effective teamwork, customer interaction, and the ability to convey ideas and instructions clearly in the workplace.

Question 14

______is the verbal and nonverbal interaction that takes place between two or more) interdependent people.
A) Interpersonal communication
B) Self-disclosure
C) Punctuation
D) Intrapersonal communication

Accepted Answer

Interpersonal communication refers to the exchange of information, feelings, and meanings through verbal and non-verbal messages between two or more people who are interdependent.

Question 15

What are two dimensions of context in interpersonal communication?
A) temporal and social-psychological
B) channel and noise
C) cultural and gestural-visual
D) social-psychological and semantic

Accepted Answer

Temporal and social-psychological dimensions are two dimensions of context in interpersonal communication. Temporal dimension refers to the time frame of the communication, while social-psychological dimension refers to the social and psychological factors that influence the communication.

Question 16

______refers to the act of producing messages, whereas_____ is the act of understanding them.
A) Encoding; decoding
B) Source; receiver
C) Person-focused; message-focused
D) Feedforward; feedback

Accepted Answer

Encoding refers to the process of creating messages, and decoding is the process of interpreting or understanding those messages.

Question 17

Luis and his boyfriend always strive to communicate with each other in a respectful manner. Because of this, they develop a supportive relationship. This reflects the idea that interpersonal communication is .
A) ambiguous
B) transactional
C) relational
D) inevitable

Accepted Answer

Interpersonal communication is relational, meaning it plays a significant role in forming, maintaining, and enhancing relationships through the exchange of messages. In the scenario, the respectful communication between Luis and his boyfriend contributes to the development of a supportive relationship, illustrating the relational aspect of interpersonal communication.

Question 18

_______context refers to the beliefs and customs of the people communicating.
A) Cultural
B) Personal
C) Relational
D) Social-psychological

Accepted Answer

Cultural context involves the shared beliefs, values, norms, and social practices of a particular group of people that guide their behavior and interpretation of messages. This is why it is the correct choice for referring to the beliefs and customs of the people communicating.

Question 19

In the term "signal-to-noise ratio" the word "signal" refers to______ .
A) what we ignore in a communication situation
B) what we find useful in a communication situation
C) what we classify as noise in a communication situation
D) the gatekeeping function of many people in communication situations

Accepted Answer

The term "signal" in "signal-to-noise ratio" refers to the useful information or the part of the communication that we want to receive and understand, as opposed to "noise," which represents the unwanted or irrelevant information that can interfere with the clarity of the signal.

Question 20

According to the interpersonal continuum, a father/son relationship most likely follows which roles, rules, or messages?
A) social roles
B) rules of society
C) personally established rules
D) impersonal messages

Accepted Answer

A father/son relationship is typically characterized by personally established rules that are unique to the individuals involved, reflecting their personal history, preferences, and dynamics.

Quiz 1: Foundations of Interpersonal Communication

Using jargon, or overly complex terms, can contribute to_____ noise.

According to the text, it is not the__ of communication you engage in, but the_ that matters.

When Ayana calls her father to tell him about the promotion she just received, the telephone would be considered _________.

Which of the following is an example of psychological noise in a classroom setting?

Which of the following is true of transactional communication?

_______signals to a speaker whether he or she needs to adjust, modify, strengthen, or change the content or form of a message.

Daniel asks Erin out on a date. Erin must now decide what she will say, how she will say it, what she won't say, etc. Erin is being presented with ___________.

Madison texts her boyfriend throughout the day to let him know she's thinking of him, and she always feels better when he responds in kind. In this case, their purpose for communication is to .

The______ view of ethics argues that what is or is not ethical depends on a culture's values and beliefs, as well as the particular circumstances.

Interpersonal competence refers to ________.

Terrell responded to an email message sent to him the day before. This is an example of _____communication.

Metamessages are messages ________.

A variety of studies show that employers rate as the most desired skill set for potential employees.

______is the verbal and nonverbal interaction that takes place between two or more) interdependent people.

What are two dimensions of context in interpersonal communication?

__refers to the act of producing messages, whereas_ is the act of understanding them.

Luis and his boyfriend always strive to communicate with each other in a respectful manner. Because of this, they develop a supportive relationship. This reflects the idea that interpersonal communication is .

_______context refers to the beliefs and customs of the people communicating.

In the term "signal-to-noise ratio" the word "signal" refers to______ .

According to the interpersonal continuum, a father/son relationship most likely follows which roles, rules, or messages?