Question 1

When we listen to a short talk, the textbook notes that most of us cannot accurately report ______of what was said.
A)10%
B)20%
C)50%
D)35%
E)42%

Accepted Answer

Research and studies on listening and memory retention suggest that most people can accurately report about 50% of what was said in a short talk shortly after hearing it. This percentage can decrease over time if the information is not reviewed or used.

Question 2

According to quot by Ralph Nichols in your textbook
A)We must count to ten before reacting.
B)We must understand the effect of offensive comments without losing your concentration.
C)We must limit counterarguing.
D)We must use our analytical listening skills to assess the validity of a speaker's message.
E)We must always withhold evaluation until our comprehension is complete.

Accepted Answer

Ralph Nichols emphasized the importance of withholding evaluation until comprehension is complete to ensure effective listening and understanding.

Question 3

Good listeners use their extra thought speed productively when they 
A)identify and summarize the speaker's key points and opinions.
B)pay attention to the meaning of nonverbal behavior.
C)analyze the strengths and weaknesses of arguments.
D)evaluate the speaker's qualifications and potential biases.
E)do all of the above.

Accepted Answer

Good listeners actively engage with the content of what is being said by identifying and summarizing key points and opinions, paying attention to nonverbal cues, analyzing arguments, and evaluating the speaker's qualifications and biases. All these activities help in understanding and evaluating the speaker's message more thoroughly.

Question 4

“Did Lee Harvey Oswald act alone in the assassination of President John F. Kennedy?” is a question of 
A)fact.
B)value.
C)conjecture.
D)policy.
E)opinion.

Accepted Answer

This question is asking about a factual event and whether it was carried out by a single individual, making it a question of fact.

Question 5

Pro-death penalty advocates may be biased when listening to an anti-death penalty speaker—and vice versa. Which of the responsibilities of effective listening would help moderate this problem? 
A)Overcome distractions.
B)Use your extra thought speed.
C)Ask questions .
D)Listen before you leap.
E)None of the above.

Accepted Answer

Listening before you leap involves withholding judgment and fully understanding the speaker's perspective before forming a response, which can help moderate bias.

Question 6

“Will enrollment at the college increase next year?” is a question of
A)fact.
B)value.
C)conjecture.
D)policy.
E)opinion.

Accepted Answer

The question "Will enrollment at the college increase next year?" is a question of conjecture because it asks for a prediction or an educated guess about a future event, rather than a fact, value judgment, policy decision, or opinion.

Question 7

Without the support of god evidence __________
A)your audience will believe you based on your word alone.
B)your audience will
C)Your audience will be expected to supply the evidence.
D)You audience will not expect any evidence
E)your audience may be reluctant to accept your claims.

Accepted Answer

Without strong evidence to support your claims, your audience may doubt or question the validity of your statements, leading to reluctance in accepting what you say as true.

Question 8

“Is public school education better than home schooling?” is a question of
A)fact.
B)value.
C)conjecture.
D)policy.
E)opinion.

Accepted Answer

The question "Is public school education better than home schooling?" is a matter of value because it involves judgments based on personal or societal values, beliefs, or ethics rather than objective facts.

Question 9

As Dr. Parker explains Bloom’s Taxonomy to the class, she urges students to learn and apply the different types of thinking to understanding exam questions. Dr. Parker wants her students to engage in_______listening. 
A)appreciative
B)comprehensive
C)empathic
D)analytical
E)synthetic

Accepted Answer

Analytical listening is a type of listening that involves breaking down information into its component parts and understanding the relationships between them. This is the type of listening that Dr. Parker wants her students to engage in when understanding exam questions, as it will help them to identify the key concepts and ideas in the questions and to develop a plan for answering them.

Question 10

The speed (words per minute) at which most people can think is called 
A)decoding speed.
B)cognitive speed.
C)thought speed.
D)speed productivity.
E)unsafe at any speed.

Accepted Answer

Thought speed refers to the rate at which a person can process and think through information, often measured in words per minute.

Question 11

Gil is highly supportive as he listens to his coworker’s anxieties about a an upcoming presentation to the management team. Gil is engaged in__________ listening. 
A)appreciative
B)comprehensive
C)empathic
D)analytical
E)critical

Accepted Answer

Empathic listening involves understanding and sharing the feelings of others, which is what Gil is doing by being supportive and attentive to his coworker's anxieties.

Question 12

Sue shares important research conducted by Dr. Singer whose work has been recognized and regularly cited by the medical community. Sue also mentions that Dr. Singer has won three national awards from the American Health Association. What component of an argument is Sue using when she shares Dr. Singer’s credentials?
A)Claim
B)Warrant
C)Evidence
D)Backing for Warrant
E)Reservation

Accepted Answer

Sue is using Dr. Singer's credentials as backing for the warrant, which strengthens the warrant by providing support and credibility to the argument's underlying assumptions or reasons.

Question 13

In presentation speaking, critical thinking is entrusted to  
A)the speaker only.
B)the listener only.
C)both the speaker and the listener.
D)the channel only.
E)the message only.

Accepted Answer

Critical thinking in presentation speaking is a shared responsibility between the speaker and the listener. The speaker must critically think about how to effectively communicate their message, while the listener must critically evaluate the information being presented.

Question 14

Alicia is enjoying listening to Allan’s description of seeing the musical “The Producers” on Broadway. Alicia is engaged in________listening. 
A)appreciative
B)comprehensive
C)empathic
D)analytical
E)practical

Accepted Answer

Appreciative listening is when you listen for enjoyment or pleasure, as Alicia is doing while enjoying Allan's description of the musical.

Question 15

While listening to a presentation, Amy asks several questions, such as “Was the reasoning logical?” and “Was the purpose appropriate for this audience?” Amy is using which type of listening?
A)Appreciative
B)Analytical
C)Comprehensive
D)Empathic
E)Practical

Accepted Answer

Amy is using analytical listening, which involves evaluating the message's logic and appropriateness for the audience. This type of listening focuses on understanding and assessing the information being presented.

Question 16

“Listen to others as you would have them listen to you” is called the 
A)empathic listening principle.
B)secondary listening rule.
C)critical thinking listening rule.
D)golden listening rule.
E)None of the above

Accepted Answer

This phrase is a play on the "Golden Rule" of treating others as you would like to be treated, applied to the context of listening. Thus, it is referred to as the "golden listening rule."

Question 17

“Should our city pass a law mandating household recycling?” is a question of 
A)fact.
B)value.
C)conjecture.
D)policy.
E)opinion.

Accepted Answer

The question is asking whether a specific action (passing a law mandating household recycling) should be taken, which makes it a question of policy. Policy questions concern the advisability of implementing certain rules or laws.

Question 18

A claim of conjecture
A)states your position on a controversial issue.
B)states that something is true.
C)suggests that something will or will not happen.
D)asserts that something is worthwhile.
E)advocates a particular behavior.

Accepted Answer

A claim of conjecture suggests that something will or may happen in the future, rather than stating something as currently true, advocating behavior, asserting value, or stating a position on an issue.

Question 19

Claims supported by evidence and reasons for accepting them are known as
A)arguments.
B)testimonies.
C)proof.
D)proclamations.
E)need.

Accepted Answer

Arguments are claims supported by evidence and reasons, distinguishing them from mere assertions or opinions.

Question 20

One habit of effective listeners is to “listen” 
A)for minute details.
B)impersonally in all situations.
C)to nonverbal behavior.
D)at intervals.
E)if the material is interesting.

Accepted Answer

Effective listeners pay attention to nonverbal behavior to fully understand the message being communicated, as it can provide context and additional meaning beyond words alone.

Quiz 3: Listening Ancritical Thinking

When we listen to a short talk, the textbook notes that most of us cannot accurately report ______of what was said.

According to quot by Ralph Nichols in your textbook

Good listeners use their extra thought speed productively when they

“Did Lee Harvey Oswald act alone in the assassination of President John F. Kennedy?” is a question of

Pro-death penalty advocates may be biased when listening to an anti-death penalty speaker—and vice versa. Which of the responsibilities of effective listening would help moderate this problem?

“Will enrollment at the college increase next year?” is a question of

Without the support of god evidence __________

“Is public school education better than home schooling?” is a question of

As Dr. Parker explains Bloom’s Taxonomy to the class, she urges students to learn and apply the different types of thinking to understanding exam questions. Dr. Parker wants her students to engage in_______listening.

The speed (words per minute) at which most people can think is called

Gil is highly supportive as he listens to his coworker’s anxieties about a an upcoming presentation to the management team. Gil is engaged in__________ listening.

In presentation speaking, critical thinking is entrusted to

Alicia is enjoying listening to Allan’s description of seeing the musical “The Producers” on Broadway. Alicia is engaged in________listening.

While listening to a presentation, Amy asks several questions, such as “Was the reasoning logical?” and “Was the purpose appropriate for this audience?” Amy is using which type of listening?

“Listen to others as you would have them listen to you” is called the

“Should our city pass a law mandating household recycling?” is a question of

A claim of conjecture

Claims supported by evidence and reasons for accepting them are known as

One habit of effective listeners is to “listen”