Productivity is best defined as the
A) success rate of the efforts to prevent defects in a firm's goods or services.
B) amount of results an organization gets for a given amount of inputs.
C) statistical representation of the effectiveness of a quality-control method.
D) organization-wide focus on satisfying lifelong customers.

Question

Quizplus · Accepted Answer

Productivity is the measure of how much output an organization produces with a given amount of inputs. It determines the efficiency and effectiveness of a business process. Option A focuses on the success rate of preventing defects, which is more aligned with the concept of quality control. Option C deals with statistical representation and is specific to quality control methodology. Option D emphasizes customer focus, which is important but not the primary definition of productivity.

Productivity Is Best Defined as the