Question 1

An understanding of motivation is maximized when all theories are

Accepted Answer

Understanding motivation is maximized when theories are looked at interdependently, as it allows for a comprehensive view that considers how different theories complement and inform each other.

Question 2

Achievement, recognition, and growth are examples of

Accepted Answer

Achievement, recognition, and growth are considered motivators according to Herzberg's Two-Factor Theory, which posits that these factors lead to job satisfaction and motivate employees to perform better.

Question 3

A framework for analyzing and designing jobs, their interrelationships, and impact on outcome variables is known as which of the following?

Accepted Answer

The Job Characteristics Model is a framework for analyzing and designing jobs, focusing on how job design affects employee motivation and satisfaction, thereby impacting outcome variables such as performance, absenteeism, and turnover.

Question 4

Which of the following statements would a Theory Y manager consider to be true?

Accepted Answer

Theory Y managers believe that employees find work to be a natural part of life and can enjoy it under the right conditions, thus they are more likely to view work as being as natural as rest or play.

Question 5

Application of Early Theories of Motivation
Weston has two very different first- line supervisors who report directly to him. Aaron really "cracks the whip" on his employees and firmly believes in strict controls and punishment for those employees who do not perform up to company expectations. Zach, on the other hand, has very few controls and believes that as long as people know what their objectives are, they will exercise self- control and self- direction. Aaron has been trying to use working conditions to increase the level of productivity in his department. Work conditions have not been very safe, and employees have complained frequently that they felt unsafe at work. However, when conditions were improved, employees were still not motivated. Zach had chosen to use responsibility and the opportunity for growth to increase his productivity levels, and he had been much more successful.
-Zack has the desire to develop and use his abilities and potential to the maximum, this is an example of _____________ need in Maslow's need hierarchy.

Accepted Answer

Zack's desire to develop and use his abilities and potential to the maximum is an example of self-actualization need in Maslow's hierarchy of needs, which is the highest level in the hierarchy and involves realizing one's own potential and seeking personal growth and peak experiences.

Question 6

Which of the following is a correct match between theory and the individual who developed it?

Accepted Answer

J. Stacey Adams developed the equity theory, which focuses on the idea that employees are motivated by fairness in their workplace. If they perceive an inequity in their input-outcome ratio compared to others, it can lead to dissatisfaction and changes in their behavior to restore equity.

Question 7

Maslow's hierarchy of needs proposes that an individual begins by satisfying_____________ needs.

Accepted Answer

Maslow's hierarchy of needs suggests that individuals first seek to satisfy their most basic needs, which are physiological needs such as food, water, and shelter, before moving on to fulfill higher-level needs.

Question 8

The value placed on task performances and rewards is referred to as

Accepted Answer

Valence refers to the value or importance an individual places on the rewards of an outcome, which is a key component of the expectancy theory of motivation.

Question 9

Jessica strives to develop friendships, prefers to work in cooperative situations, and works toward a high degree of mutual understanding in her relationships. She is demonstrating which need?

Accepted Answer

Jessica's behavior aligns with the need for affiliation, which involves a desire for friendly and close interpersonal relationships and being part of a group.

Question 10

Research tells us that all of the following are more important to women than to men except

Accepted Answer

Research indicates that factors such as opportunity to learn, convenient work hours, and good interpersonal relations tend to be more important to women than to men in the context of job satisfaction and workplace priorities. Autonomy, however, is not specifically highlighted as being more important to women than to men; it is generally considered a valued aspect of work for both genders.

Question 11

_____________is/are a program that pays and rewards employees on the basis of skills, knowledge, or behavior that they possess.

Accepted Answer

Competency-based compensation is designed to reward employees for the skills, knowledge, or behaviors they possess, rather than for their job title or position. This approach encourages skill development and recognizes the value of individual competencies in contributing to organizational success.

Question 12

The theory that intrinsic factors are related to job satisfaction, and extrinsic factors are related to job dissatisfaction is

Accepted Answer

Herzberg's motivation-hygiene theory proposes that certain factors in the workplace lead to job satisfaction (motivators or intrinsic factors), while a separate set of factors cause dissatisfaction (hygiene factors or extrinsic factors).

Question 13

People with a high need for _____________seek solutions in which they can assume personal responsibility for finding solutions to problems.

Accepted Answer

People with a high need for achievement prefer tasks where they can take personal responsibility for finding solutions, as they are motivated by setting and accomplishing goals through their own efforts.

Question 14

Of the factors listed below, which one would most likely cause an employee to produce a low effort- to- performance linkage?

Accepted Answer

The employee's lack of confidence in their ability can lead to a low effort-to-performance linkage because they may not believe that their efforts will result in successful performance.

Question 15

The need for achievement concept is another aspect of a motivation theory with a(n)_____________bias.

Accepted Answer

The need for achievement concept is primarily associated with American culture and is a part of motivation theory that emphasizes the desire to accomplish something difficult, to master, manipulate, or organize physical objects, human beings, or ideas. This concept is closely linked to individualism and the pursuit of personal success, which are values strongly embedded in American culture.

Question 16

To maximize motivation in today's diverse workforce, management must focus on

Accepted Answer

Being flexible is crucial in managing a diverse workforce because it allows for the adaptation of motivational strategies to meet the varying needs and preferences of different individuals.

Question 17

According to Maslow, a person who is looking for affection, belongingness, acceptance, and friendship is at which need level?

Accepted Answer

Maslow's hierarchy of needs places social needs, including affection, belongingness, acceptance, and friendship, at the third level, following physiological and safety needs.

Question 18

John has a job that pays well, he desires to make a contribution to the organization, and he has an active social life. His overpowering drive now is to become all that he is capable of becoming. At which level is John?

Accepted Answer

John's overpowering drive to become all that he is capable of becoming aligns with the concept of self-actualization, which is the highest level in Maslow's hierarchy of needs. This level is about realizing personal potential, self-fulfillment, seeking personal growth, and peak experiences.

Question 19

The greater the tension level of the motivated employee, the_____________ the effort level.

Accepted Answer

The greater the tension level of a motivated employee, typically, the higher the effort level. This is because tension or stress can act as a motivator to push individuals to achieve their goals or complete tasks, leading to increased effort.

Question 20

John is a salesperson for XYZ Corporation's Houston office. If the salespeople meet their sales goals for the month, they are given an all- expense- paid trip to a Denver Broncos football game. Football is not one of Houston's favorite sports, and the Denver Broncos are definitely not John's favorite team. John's performance might be influenced by the _____________part of Vroom's expectancy theory.

Accepted Answer

The attractiveness part of Vroom's expectancy theory refers to how desirable the reward is to the individual. Since football and the Denver Broncos are not of interest to John, the reward does not have high attractiveness to him, which might influence his performance.

Quiz 10: Motivating and Rewarding Employees