The dentist's office calling to remind you of your scheduled appointment for the next day is an example of _ _.
A)undifferentiated targeting
B)differentiated targeting
C)target marketing
D)CRM
E)concentrated targeting

Question

Quizplus · Accepted Answer

CRM (Customer Relationship Management) involves managing a company's interactions with current and potential customers, often using data analysis to improve business relationships, which includes reminders for appointments.

The Dentist's Office Calling to Remind You of Your Scheduled