is an effective way to identify the firm's best customers,stay on top of their needs,and increase their satisfaction.
A)Customer relationship management
B)Customer relations marketing
C)Consumer relationship management
D)Consumer relationship marketing
E)Customer relationship marketing

Question

Quizplus · Accepted Answer

Customer relationship management (CRM) is a strategy used by firms to manage interactions with current and potential customers, helping to identify the best customers, understand their needs, and enhance their satisfaction.

Is an Effective Way to Identify the Firm's Best Customers,stay